The Department of Veterans Affairs engaged AditCorps to build a data analytics and decision support platform to help caseworkers identify and prioritize at-risk cases earlier. The prior process relied on manual case review, which limited how quickly patterns could be identified across the caseload.
Our data science team consolidated data from multiple disparate case management systems into a unified analytics pipeline, then developed predictive models to flag cases warranting closer review. The platform includes an intuitive dashboard giving caseworkers clear, explainable risk indicators rather than opaque scores.
AditCorps worked closely with VA staff throughout development to validate model outputs against real casework and ensure the platform integrated smoothly into existing workflows.
Results
- Reduced average case review time by 35%
- Improved early identification of at-risk cases by 50%
- Unified data from 6 previously siloed case management systems
- Achieved 92% caseworker adoption within the first quarter